The following words shall have the following meanings:
To enable SubSupport to perform its obligations the Customer shall:
These require SubSupport to carry out identity verification checks before allowing the use of the Service. SubSupport may request and retain from you such information and documentation as we require for these purposes, and/or make searches of appropriate databases, and to report, in accordance with the relevant legislation and regulations. Carrying out an identity verification check will place a soft footprint on your credit file however it will not affect your credit rating in any way. If we cannot adequately confirm your identification in accordance with this legislation we reserve the right to refuse you use of the Service.
We have a duty under section 330 of the Proceeds of Crime Act 2002 to report to the National Crime Agency (NCA) if we know, or have reasonable cause to suspect, that you or anyone connected with your business are or have been involved in money laundering. Failure on our part to make a report where we have the knowledge or reasonable grounds for suspicion would constitute a criminal offence.
If you wish to contact us, or if any clause in these T&C’s requires you, our Customer, to give us notice in writing, you can send this to SubSupport by e-mail at firstname.lastname@example.org. We will confirm receipt by contacting you in writing. If we have to contact you or give you notice in writing, SubSupport will do so by e-mail or by pre-paid post to the address you provide to us in the online registration of your account (or any other address you have notified to us subsequently).